The information collected about you is retained in a client record. You provide most of this information when you complete the form on the Contact Us and/or Order Online pages of the website, located at www.willowgrovehill.com. The personal information collected includes your name and email address. Postal address and occupation are optional fields.
We also may automatically collect general anonymous information related to your use of our website, such as the date and time you visit the website and the pages you visit on the website. In addition, we collect “cookie” information from your browser to identify your computer and provide us with a record of your visits to our website. The technology used to gather “cookie” information is provided by the Internet browser you use, and may be turned off by using your browser preference buttons. This statistical information helps us to understand how our website is used (e.g., which pages or sections are most popular and when are the peak activity times), and assists us in planning for future improvements to the site to better meet our visitor’s needs.
We also collect the personal information that you submit when providing us with comments or suggestions on the site.
We use your personal information for one or more of the following purposes:
• Identifying who you are;
• Meeting legal and regulatory requirements;
• Responding to any of your inquiries;
• Improving our service offerings; and
• Improving our website.
Except as set out below, we will not sell, transfer or disclose any of your personal information to any third party without your knowledge and consent.
We may disclose certain personal information to our licensed representatives and to third-party service providers, such as mailing houses, to provide you with updates about our products. Such third-party service providers are prohibited from using or disclosing your personal information for any purpose other than for the services being provided.
Willowgrove does not control and is therefore not responsible for the content of any non-Willowgrove website you may gain access to through the site. Links to non-Willowgrove websites are provided only as a convenience and do not imply that we endorse, verify, monitor or accept any responsibility for the content of any such website. These linked websites may have separate and independent privacy policies. Willowgrove is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any non-Willowgrove website.
Willowgrove reserves the right to transfer any information we have about you in the event of a sale or transfer of all or a portion of its business or assets to a third-party acquirer.
We will maintain your personal information in secure data storage to safeguard it from unauthorized access, use or disclosure. We will maintain the strict confidentiality of all personal information collected, and will only disclose such information to employees and contractors of Willowgrove who require such information for the purposes set out above. We will only keep your personal information for as long as it remains necessary or relevant for the purposes stated above or as otherwise required by law.